UPDATE: Your July bill insert for the Home Energy Savings program had an incorrect contact phone number listed. Please contact us at 1-877-570-4249 if you have questions about cash back incentives.

We’re happy to answer any questions or address concerns about our Home Energy Savings program.  Please address mailed correspondence to:

 

Pacific Power
Home Energy Savings Program
1400 SW Fifth Ave., Suite 700
Portland, OR 97201

If you are a residential customer with questions about products and services that qualify for incentives, please call our Consumer Hotline at 1-800-942-0266.

If you are an HVAC contractor with questions about qualified products and services, or would like to become a qualified program contractor, please call our Heating & Cooling Contractor Hotline at 1-800-942-0287.

If you are a home improvement contractor or retail partner and have questions about qualifying products and services, please call our Windows & Insulation Contractor/Retailer Hotline at 1-800-942-0281.

Phone hours are 7 a.m. – 5 p.m. Pacific Standard Time (Monday – Friday)

You may also reach us via e-mail:
General Inquiries – HESP@peci.org
Heating & Cooling Inquiries – HEShvac@peci.org