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Heat Pumps

Get up to $1,000 cash back

Save big on a high-efficiency heat pump conversion

Score serious cash back when you convert to an energy-efficient heat pump. Program-qualified heat pumps are up to 20 percent more efficient than older models. With proper selection, installation and maintenance, you can gain big savings on your heating and cooling costs. Cash incentives are available for heat pump conversions and upgrades.

Qualifications & Incentives

Equipment Purchases and Services Customer Incentive

Heat pump to heat pump upgrade

 $100
Electric heat system to heat pump conversion $1,000
  • Incentives are available for existing homes only
  • All HVAC equipment incentives require an Air Conditioning, Heating and Refrigeration Institute (AHRI) certificate to qualify. The AHRI Directory can be found online at ahridirectory.org.
  • Incentive amount cannot exceed the total cost of the project
  • All required documentation must be postmarked within 90 days of the work completed date
  • Additional incentive-specific qualifications and required documentation are listed below

General requirements

  • Work must be completed by either a Participating or Qualified HVAC Contractor
  • Tier 1: Minimum 9.0 HSPF and 15 SEER
  • Tier 2: Minimum 9.5 HSPF and 16 SEER
  • Equipment must be a new, air-source split or packaged unitary heat pump with an AHRI Standard Rating Cooling Capacity of 65,000 BTU/hr (5.4 tons) or less
  • Homes 3,500 square feet or less may qualify for one unit, while homes greater than 3,500 square feet may qualify for two units. Homes greater than 3,500 square feet requiring more than two units may apply for additional incentives (additional documentation required, contact program for more information).
  • Gas, oil, wood heating, pellet stoves, and propane system conversions do not qualify

Heat pump upgrade

  • Previous primary heat source must have been an electric ducted heat pump that served at least 80% of the home’s conditioned living space
  • New heat pump must be the current primary heat source and must service at least 80% of the home’s conditioned living space

Heat pump conversion:

  • Previous primary heat soruce must have been a permanently installed electric furnace serving at least 80% of the home’s conditioned area
  • New heat pump must be the current primary heat source and must service at least 80% of the home’s conditioned living space
  • Incentive is not offered to customers replacing an existing ducted heat pump

Required documents include:

  • Completed and signed Incentive Application
  • Itemized receipt/contractor invoice (see incentive application for invoice requirements)
  • AHRI certificate
  • Third Party Payment Addendum for applicants who would like to forward payment to a third party not listed on the utility account
  • IRS W9 Form (for business and non-individual customers receiving incentives)

Customer Eligibility

Residential electric customers residing in the state of California who purchase their electricity from Pacific Power on rate schedules D, DL-6, DS-8, DM-9 or NEM-35 qualify. Landlords who own rental properties served by the company in the state of California where the tenant is billed on rate schedules D, DL-6, DS-8, DM-9 or NEM-35 also qualify for this program. You can locate your rate schedule on your bill or by calling 1-888-221-7070. Incentive checks are only issued in the name of the Pacific Power account holder.

How to Apply

Prior to starting a project, find a contractor using the California Participating or Qualified HVAC Contractor list. Note that select incentives must be completed by a Qualified Contractor. Review the incentive application with your contractor to determine eligibility requirements, incentive qualifications and review the list of required documents to submit for an incentive.

Incentive Application and required documents must be postmarked within 90 days of the work completed date. Incentive checks are issued within 45 days of receipt of the completed and approved incentive application. Checks are only payable to the account holder. Incentives are not to exceed the purchase price of the equipment or service. Equipment and service work may be inspected for compliance. Incentives are subject to California Public Utilities Commission approval and may change with 45 days notice. Additional terms and conditions may apply.