Important! Pacific Power's planned changes to the energy efficiency program became effective January 1, 2019. Changes include an increase to the heat pump clothes dryer incentive and other changes to update qualifications to align with market conditions. For questions or additional clarification, please email [email protected].

Why do you need my account number?

We use your account number to verify service address and the name on the account. Please note that we must write the check out to the account holder for the installation address. In order to qualify for incentives, the address where your item is installed must be served by Pacific Power or Rocky Mountain Power on a residential rate schedule.

California qualified rate schedules are: D, DL-6, DS-8, DM-9 or NEM-35

Idaho qualified rate schedules are: 1 or 36

Utah qualified rate schedules are: 1, 2, or 3

I just bought a new home that came with qualified appliances. Can I apply for them?

If you can work with the builder to get itemized receipts for each appliance, and the completed application can be postmarked within 90 days of the original purchase, then yes. Receipts must list the model number of the appliance, the date purchased, the price paid as well as the name and location of the retailer.

Didn't find your answer? Please contact us.

On my Incentive Application, it mentions my home may be inspected. What does this mean?

Your home may be selected for a random inspection to verify the information on the application and ensure proper installation. Applications will not be processed until the inspection is complete.

If you are chosen for inspection, the inspector will call you to make an appointment. An inspection on average takes 20-30 minutes but can go longer if the work was not completed to program requirements. The inspector will contact the contractor if the work was not completed to program requirements.

Where do I find the model number for my appliance?

Model numbers can be found inside the door or on the back of the unit. However, model number locations can differ by manufacturer and appliance type. If you are not able to find the model number on your appliance, the model number can be found on your receipt. If your retail receipt does not have the model number, you may find it on the manual or on the manufactuer's website.

For light fixtures the model number should be on the box on or near the UPC code/barcode.

Pages

Subscribe to Home Energy Savings RSS