Important! Home Energy Savings program changes – January 1, 2018 Pacific Power has implemented changes to the Home Energy Savings program in Washington. The changes became effective January 1, 2018. Program changes affect incentives for lighting, HVAC, weatherization and new homes, and introduce offerings for manufactured homes and multifamily properties. View a summary of the planned changes. If you have questions or need more information, please call 800-942-0266 or email us.

If I’m only installing insulation or windows why do I have to answer questions about my heating source and my home’s cooling source?

The Home Energy Savings program uses this information to capture data about just how much electricity your home improvement project will save. These questions are required so please fill them out. If you miss one it could lead to a delay in processing your application.

Didn't find your answer? Please contact us.

How do I determine my water heater fuel type?

Most household water heaters are either gas or electric. Look at the heater and see how many pipes go into the heater. If there are three one-inch diameter pipes and an electric plug, it is electric. You'll also see a reset switch. If there are three one-inch diameter pipes in the top, and one small one at the bottom with a valve to turn on/off, it is gas.

Didn't find your answer? Please contact us.

Why do you need my account number?

We use your account number to verify service address and the name on the account. Please note that we must write the check out to the account holder for the installation address. In order to qualify for incentives, the address where your item is installed must be served by Pacific Power or Rocky Mountain Power on a residential rate schedule.

California qualified rate schedules are: D, DL-6, DS-8, DM-9 or NEM-35

Idaho qualified rate schedules are: 1 or 36

Utah qualified rate schedules are: 1, 2, or 3

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