Important! Pacific Power's planned changes to the energy efficiency program became effective January 1, 2019. Changes include an increase to the heat pump clothes dryer incentive and other changes to update qualifications to align with market conditions. For questions or additional clarification, please email [email protected].

Heat Pump Water Heaters

Heat Pump Water Heater

Get $400 cash back

A hot deal on heat pump water heaters

Save big when you upgrade to a high-performance heat pump water heater. Earn cash back on your purchase and watch your water heating costs drop. Qualified models can save the average household $100 a year on electric bills.

Qualifications & Incentives

Equipment Purchases and Services Customer Incentive
Heat Pump Water Heater: Tier 3 and above $400

Ensure the home qualifies:

  • Must be an existing single family home, manufactured homes and new construction are not eligible for this incentive
  • Work completed must comply with all building codes and standards

Requirements for heat pump water heaters:

  • Heat pump water heater must be on Qualified Products List at time of purchase.
  • Tier 3 and above heat pump water heaters with tank sizes above 55 gallons are not eligible
  • Work must be completed by a Program-Eligible Plumbing Contractor listed on the Program-Eligible Plumbing Contractors List or may be self-installed by the homeowner. Please review our tips for hiring a contractor
  • Heat pump water heater must be installed according to the specifications outlined in the Washington Technical Specifications Manual
  • Previous water heater must have been an electric storage water heater (incentive does not apply when replacing an existing heat pump water heater)
  • Gas system conversions do not qualify

Additional program rules:

  • Submit all documents so they are received within 90 days of the qualifying service completion date
  • Incentive may not exceed project costs
  • Self-installed heat pump water heaters are eligible for equipment costs only

Required documents:

  • Heat Pump Water Heater Application, completed and signed*
  • Itemized receipt or contractor invoice must include:
    • Product and/or installation costs (materials, labor, service)
    • Model numbes: indoor and outdoor
    • Date work initiated
    • Date work completed
    • Retailer and/or trade ally business name
  • Third Party Payment Addendum (only for homeowners and other third-party entities not listed on account and applying for incentives)
  • IRS W-9 Form, if applicable**

*If mailing, please make copies for your records and note the date mailed on the application
**Applicable only to businesses and non-individual customers, including landlords, applying for incentives

Incentives are associated with the January 1, 2019 tariff filing approved by the Washington Utilities and Transportation Commission. All incentives are subject to change with 45 days notice. Additional terms and conditions may apply.

Customer Eligibility

Residential electric customers residing in the state of Washington who purchase their electricity from Pacific Power on rate schedules 16, 17 or 18 qualify. Landlords who own rental properties served by the company in the state of Washington where the tenant is billed on rate schedules 16, 17 or 18 also qualify for this program. You can locate your rate schedule on your bill or by calling 1-888-221-7070. Incentive checks are only issued in the name of the Pacific Power accountholder.

How to Apply

Prior to starting a project, find a contractor using the Participating Plumbing Contractor list. Note that select incentives must be completed by a Qualified Contractor. Review the incentive application with your contractor to determine eligibility requirements, incentive qualifications and review the list of required documents to submit for an incentive.

Incentive application and required documents must be submitted within 90 days of the service completed date. Incentive checks are issued within six weeks of receipt of the completed and approved incentive application. Allow time for mail service delivery. Incentives are not to exceed the purchase price of the equipment or service. Equipment and service work may be inspected for compliance. Incentives are subject to Washington Utilities and Transportation Commission approval and may change with 45 days notice. Additional terms and conditions may apply.