Heat Pumps

Heat Pump

Go ductless and save.

Heating your home with electric resistance heat (such as baseboard heat, ceiling and wall heat or electric forced air furnaces) may mean you're faced with high energy costs every month. If you're considering a change, think about going ductless. A ductless heat pump, also known as a mini-split heat pump, is a highly efficient zonal heating and cooling system that does not require the use of air ducts. The system consists of an outdoor compressor unit and one or more indoor air-handling units, typically mounted high on a wall or ceiling, linked by a refrigerant line. Because the system is so efficient, choosing ductless can cut your heating bills by as much as 50 percent and provide reliable and comfortable heat. And because ductless systems excel at distributing warm or cool air throughout the home, they can help keep you comfortable and cool during warmer months too. Ductless heat pump units have the added advantage of not needing invasive and expensive ductwork installed, so have a short installation period of one to two days.

Energy Saving Benefits

  • Cut heating costs by up to 50 percent when you choose a ductless heat pump over electric or forced air heating systems
  • Control each heating/cooling zone independently to avoid costly overheating of unoccupied rooms

Environmental Benefits

  • Combat global warming by using less energy
  • Promote clean air by using less energy to heat and cool your home

Getting Started

Prior to starting a project, find a contractor using the California Participating and Program Qualified Contractors list. Note that select incentives must be completed by a Program Qualified Contractor. Review the Incentive Application with your contractor to determine eligibility requirements, incentive qualifications and review the list of required documents to submit for an incentive.

Incentive Application and required documents must be received within 90 days of the purchase or completed installation. Incentive checks are issued within 45 days of receipt of the completed and approved Incentive Application. Incentives are not to exceed the purchase price of the equipment or service. Equipment and service work may be inspected for compliance. Incentives are subject to tariff approval and may change with 45 days notice. Additional terms and conditions may apply.

Visit our Frequently Asked Questions page for questions regarding contractors or how to receive your incentive.

Available Incentives

Equipment Purchases and Services
Customer Incentive
Contractor Incentive
Single-head ductless heat pump
(16 SEER & 9 HSPF)
$550 $50
Multi-head ductless heat pump
(16 SEER & 9 HSPF)
$750 $50


Ductless heat pump equipment (single and multi-head)

  • Work must be completed by either a Participating or Program Qualified Contractor
  • Equipment must have a minimum efficiency of 16 SEER and 9 HSPF
  • Equipment must be a new Air Conditioning, Heating and Refrigeration Institute (AHRI) rated ductless (mini-split) system listed in the AHRI Certified Directory. The AHRI directory can be found online at www.ahridirectory.org
  • Ductless heat pump must replace an existing electric heat system (i.e. electric baseboard). Gas, oil, and propane system conversions do not qualify.
  • Incentive application and required documents must be received within 90 days of purchase and completed installation
  • Please note:
    • Single-head ductless heat pump is designed to heat or cool the main common area within a home
    • Multi-head ductless heat pump is designed to heat or cool the whole house

    Need help?

      These helpful forms can assist you in the process of submitting your application materials.

    • Review the list of HVAC required documents to submit with an incentive application
    • Take a look at the program-accepted proof of payment options