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Important! Pacific Power’s planned changes to the incentives and equipment qualifications associated with our energy efficiency program became effective May 12th. For questions or additional clarification, please email us.

Before you get in touch, please visit our Frequently Asked Questions page and you might find an instant answer to your question.

  • Incentive Application Support
  • To check the status of your online application, click here.

    To check the status of your online application, click here.

    To check the status of your online application, click here.

    To check the status of your online application, click here.

    To check the status of your online application, click here.

    You can email us at:

    We will respond to your inquiry within one to two business days.

    Mail Incentive Applications to:
    818 SW 3rd Ave. #215, Portland, OR 97204

  • Utility Billing & Service Inquiries
  • Business hours: 24 hour service, 7 days a week

    Call toll free: 1-888-221-7070

  • Trade Ally Inquiries
  • Contractors can email us at:

    For contractors with questions about multifamily projects, please email us at:

Prefer to speak with someone over the phone? Give us a call.