Heat Pumps

Heat Pump

Important! Pacific Power's planned changes to the incentives and equipment qualifications associated with our energy efficiency programs have been approved by the Washington Utilities and Transportation Commission effective April 16, 2012.

Save energy and money with an efficient heat pump.

Heat pumps are an effective way to cool and heat your home, but inefficient standard and late-model heat pumps often use too much energy, raising your electricity bill. ENERGY STAR qualified heat pumps are approximately 8 percent more efficient than standard new models. With proper model selection, installation and maintenance, you can gain big cost savings with an energy-efficient model. Though potentially more expensive to purchase upfront, the cost of an ENERGY STAR qualified model is paid back over time through lower electricity bills. If you're considering installing a heat pump consider buying an energy-efficient model.

Energy Saving Benefits

  • Use up to 20 percent less energy when you switch from your current heat pump to an energy-efficient model
  • Save money by using less energy to heat and cool your home

Environmental Benefits

  • Optimize the performance of your heat pump to use less energy and help avoid global warming
  • Promote clean air by using less energy

Getting Started

Prior to starting a project, find a contractor using the Washington Participating and Program Qualified Contractors list. Note that select incentives must be completed by a Program Qualified Contractor. Review the Incentive Application with your contractor to determine eligibility requirements, incentive qualifications and review the list of required documents to submit for an incentive.

Incentive Application and required documents must be received within 90 days of the purchase or completed installation. Incentive checks are issued within 45 days of receipt of the completed and approved Incentive Application. Incentives are not to exceed the purchase price of the equipment or service. Equipment and service work may be inspected for compliance. Incentives are subject to tariff approval and may change with 45 days notice. Additional terms and conditions may apply.

Visit our Frequently Asked Questions page for questions regarding contractors or how to receive your incentive.

Available Incentives

Equipment Purchases and Services
Customer Incentive
Contractor Incentive
Heat pump to heat pump upgrade
(14+ SEER, 8.5+ HSPF & TXV)		 $200 $75
Electric heat system to heat pump conversion
(14+ SEER, 8.5+ HSPF & TXV)		 $300 $75
Heat pump best practices installation $75 $75

Qualifications

The heat pump incentives are changing April 16, 2012. Click here for more details.

Heat pump equipment (upgrade and conversion)
  • Work must be completed by either a Participating or Program Qualified Contractor
  • Equipment must have a minimum efficiency of 14+ SEER, 8.5+ HSPF and TXV (factory or field installed TXV)
  • Equipment must be a new, air-source split or packaged unitary heat pump with an Air Conditioning, Heating and Refrigeration Institute (AHRI) Standard Rating Cooling Capacity of 65,000 BTU/hr (5.4 tons) or less. The AHRI directory can be found online at www.ahridirectory.org
  • Heat pump must service at least 80 percent of the home's floor area
  • For the heat pump to heat pump upgrade the new heat pump must replace an existing heat pump
  • For the electric heat system to heat pump conversion the new heat pump must replace an existing electric heat system (i.e. electric baseboard or electric furnace). Gas, oil, and propane system conversions do not qualify.
  • Incentive application and required documents must be received within 90 days of purchase and completed installation
Heat pump best practices installation
  • Work must be completed by a Program Qualified Contractor
  • Equipment must meet Washington heat pump code minimum (current code minimum is 7.7 HSPF)
  • Program Qualified Contractor is required to perform air flow test and refrigerant charge check
    • Air flow must meet minimum 350 CFM per ton requirement
    • Refrigerant charge must be within +/- 3 degrees of target sub cooling
  • Controls need to be set so that auxiliary strip heat will not operate at air temperatures above 35 degrees Fahrenheit and compressor low-ambient lockout is set no higher than 0 degrees Fahrenheit
  • Program Qualified Contractor must complete a program installation worksheet
  • Incentives are limited to one installation incentive per unit
  • Incentive application and required documents must be received within 90 days of purchase and completed installation

Need help?

    These helpful forms can assist you in the process of submitting your application materials.

  • Review the list of HVAC required documents to submit with an incentive application
  • Take a look at the program-accepted proof of payment options