Contact Us

Before you get in touch, please visit our Frequently Asked Questions page and you might find an instant answer to your question. The FAQ page is full of useful information regarding our incentives, including program qualifications, submission deadlines and how to apply.

To check the status of your online application, click here.


Utility Billing & Service Inquiries

Business hours: 24 hour service, 7 days a week
Call toll free: 1-888-221-7070

Incentive Application Support

Email: hes@rockymountainpower.net
Business hours: M – F, 8 a.m. to 6 p.m. (MST)
Call toll free: 1-800-942-0266

Mail incentive applications to:
818 SW 3rd Ave. #215, Portland, OR 97204

Trade Ally Hotline

Email: hestradeallyrmp@rockymountainpower.net
Business hours: M – F, 9:30 a.m. to 6 p.m. (MST)
Call toll free: 1-800-942-0281

Retailer Hotline

Business hours: M – F, 9:30 a.m. to 6 p.m. (MST)
Call toll free: 1-877-507-2247